UX Writing Challenge Contextual Error Message
Day 5: Contextual Error Message
Scenario: A hotel chatbot is giving a user recommendations for places to stay based on a zip code they provide. This user typed in a 4-digit number instead of a valid, 5-digit zip code.
Challenge: Write an error message to explain what happened and get them back on track.
Requirements: 2 messages maximum, 140 character limit each
What we’re looking for: Communicate what you expect, how to properly reply and include a re-prompt.