UX Writing Challenge Contextual Error Message
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Day 5: Contextual Error Message
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Scenario: A hotel chatbot is giving a user recommendations for places to stay based on a zip code they provide. This user typed in a 4-digit number instead of a valid, 5-digit zip code.
Challenge: Write an error message to explain what happened and get them back on track.
Requirements: 2 messages maximum, 140 character limit each
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What we’re looking for: Communicate what you expect, how to properly reply and include a re-prompt.
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