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UX Writing Challenge Human Handoff |
Day 4: Human Handoff |
Scenario: Your bot has failed, a lot. The user has grown frustrated so it’s time to hand things off to a human to recover.Challenge: Write the message that will hand off the user from the bot to a human agent.Requirements:
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Helpful hints: the message could also double as a waiting message, couldn’t it?Further reading: Step by Step Guide to Mastering Chatbot-Human Handoff |